Manager, Software Engineering Management
ServiceNow · Santa Clara, CA
$166,500–$291,400from the description
Jul 20, 2026
Santa Clara, CA
Jul 22, 2026
What this job asks for AI summary
An engineering management role overseeing multiple teams building AI-powered IT Service Management applications on an enterprise SaaS platform. The work centers on translating business requirements into automated workflows, guiding full-stack product development, and embedding generative AI capabilities — including LLMs, AI agents, and intelligent automation — into customer-facing products. Suited to a technically grounded manager with 10+ years of software engineering and prior team leadership experience.
Senior level · 10+ years · San Diego, CA · Bachelor's required · Full-time
“or” means any one of them counts — you don't need all of them.
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 20 people in the San Diego, CA area plausibly meet what this posting asks for (computer and information systems managers). range 4–30
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $211,286 (middle half $169,099–$267,976). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (7)
The title is 'Engineering Manager' with no explicit seniority level word, so the title states no level. The actual scope — managing multiple teams, 10+ years engineering experience, 2+ years management, org-level delivery — is consistent with a Senior-band people-management role.
The alt SOC (15-1252 Software Developers) is noted because the JD emphasizes a highly technical, hands-on architectural background and the role straddles IC technical leadership and people management; however, direct reports, hiring, and org-building are clearly primary, so 11-3021 wins.
Degree requirement: the JD states 'Bachelor's or Master's degree … or related discipline' as a hard requirement with no 'or equivalent experience' escape clause, so Bachelors is the minimum.
Location: the company is headquartered in San Diego, CA; the JD references a San Diego-area pay band. The posting mentions flexible/remote work personas but does not explicitly offer fully remote work, so remote is set to false.
AI Agents and ServiceNow appear in narrative/context sections rather than the formal qualifications block and are marked preferred accordingly.
'Frontend technologies', 'backend services', 'REST APIs', 'distributed systems', and 'cloud platforms' are required per the qualifications block but are stated generically; no specific named framework or cloud vendor is mandated, so they are captured at the category level with common alternatives where applicable.
Compensation includes base pay plus equity, variable/incentive compensation, and benefits; the figures shown ($166,500–$291,400) are base pay only.
Read the full posting
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