Senior Information Security Analyst at ServiceNow
Santa Clara, CA
$127,600–$216,900from the description
Jul 27, 2026
Santa Clara, CA
Jul 29, 2026
What this job asks for AI summary
A customer-facing information security role within ServiceNow's Global Security Support Centre, responsible for triaging and responding to security incidents, cases, and findings on behalf of the ServiceNow platform. The position serves as the primary security liaison for both internal teams and external customers, handling escalations, compliance questions, and security awareness programs. It suits a mid-level security professional with application security and cloud knowledge who is comfortable working in a follow-the-sun on-call model.
Mid level · 3+ years · San Jose-Sunnyvale-Santa Clara, CA · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 30 people in the San Jose-Sunnyvale-Santa Clara, CA area plausibly meet what this posting asks for (information security analysts). range 6–45
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $179,993 (middle half $128,832–$221,179). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.
Why we read it this way (8)
The ServiceNow Certified System Administrator (CSA) is listed as a 'Required Certification' in the posting, making it a hard gate; it is captured as a must-have skill under 'ServiceNow'.
The experience requirement is stated as '3-5+ years', so the overall years minimum is set to 3 (the lower bound). The posting also accepts equivalent education in lieu of direct experience.
A Bachelor's degree in computer science or information security is listed under 'Education & Experience' but the posting explicitly allows 'relevant information security experience' as an alternative, so no minimum degree is hard-required.
The preferred certifications section lists eight certifications and instructs candidates to hold 'two or more'; all are marked preferred since they appear under a 'Preferred Certifications' heading.
The role involves an on-call rotation including weekends and public holidays; flexibility across time zones is explicitly required.
Location is inferred as the San Jose/Santa Clara metro based on ServiceNow's headquarters; the posting does not specify a single city but compensation is stated as location-dependent. Work persona (flexible/remote/in-office) is not definitively specified in the posting.
The compensation range ($127,600–$216,900/year) is described as a guideline and is noted as location-dependent.
Ignored 2 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Azure AI Fundamentals, Web application vulnerability exploitation.
Read the full posting
The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.