Senior Machine Learning Engineer, Agentic AI Harness & Quality - Moveworks at ServiceNow
Mountain View, CA
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Aug 4, 2026
Mountain View, CA
Sep 24, 2026
What this job asks for AI summary
A software engineer with ML expertise joining Moveworks' Agentic AI Harness & Quality team, responsible for building and improving compound AI systems that power an enterprise conversational assistant. The role spans agent cognitive architecture, LLM-based evaluation, context engineering, prompt tuning, and productionizing models and agents at scale — with a strong emphasis on end-to-end quality, latency, and reliability in production.
Senior level · San Francisco-Oakland-Berkeley, CA · Full-time
“or” means any one of them counts — you don't need all of them.
Posted 3 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 290 people in the San Francisco-Oakland-Berkeley, CA area plausibly meet what this posting asks for (software developers). range 220–380
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $190,744 (middle half $167,095–$224,501).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 6, 2026. It is a model, not a headcount.
Why we read it this way (5)
The posting names no specific office location for this role beyond referencing ServiceNow's San Diego origins and a distributed work model with flexible/remote/in-office personas; the CBSA is estimated as San Francisco Bay Area based on Moveworks' known headquarters in Mountain View, CA.
The title is simply 'Software Engineer' with no level modifier, but the scope — end-to-end ownership of compound AI systems, production-grade ML, and collaboration across platform teams — is consistent with a Senior-level role.
Python and Golang are presented as interchangeable ('Python and/or Golang'), so Golang is listed as an alternative to Python rather than a separate skill.
No compensation range is stated in the posting.
The role sits at the boundary between Software Developer (15-1252) and Data Scientist (15-2051); it is classified as 15-1252 because the primary emphasis is on shipping production-quality compound AI systems and software engineering, with ML/model training described as one tool among many rather than the central responsibility.
Read the full posting
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