Software Engineering Manager - Customer Care and Aftersales at General Motors
Frankfort, KY
$160,000–$290,000from the description
Jul 23, 2026
Frankfort, KY
Jul 24, 2026
What this job asks for AI summary
A hands-on engineering manager role responsible for a portfolio of dealer-facing applications covering parts order entry, retail inventory management, and order visibility within General Motors' Customer Care and Aftersales division. The position combines direct technical involvement — code reviews, debugging, and selective development — with team leadership, production stability, and driving cloud migration and modernization of existing systems. Best suited to someone with enterprise software delivery experience who can bridge business stakeholders and engineering execution.
Senior level · Remote · Full-time
Posted 9 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 23,600 people nationally plausibly meet what this posting asks for (computer and information systems managers). range 14,200–35,400
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $178,991 (middle half $141,096–$225,584). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
The title 'Software Engineering Manager' with direct reports, hiring/coaching responsibilities, and team ownership maps to 11-3021 (Computer and Information Systems Managers). However, the JD strongly emphasizes remaining technically hands-on — code reviews, pull requests, debugging, and selective implementation — which creates genuine ambiguity with 15-1252 (Software Developers). 11-3021 was chosen as primary because people management (team leadership, performance management, staffing, stakeholder communication) is clearly the dominant scope.
The role is described as remote-first, but candidates living within a certain radius of a GM hub are expected to report in-person three times per week. Fully remote is not guaranteed for all candidates.
The compensation range ($160,000–$290,000/year) is noted as a good-faith estimate and may not be representative for positions outside the California Bay Area.
No specific technology stack is named anywhere in the posting — CI/CD, DevSecOps, and observability are the only concrete engineering practices called out by name in the required qualifications. Cloud migration and AI appear only under preferred qualifications.
A Bachelor's degree is listed as required but the JD explicitly accepts 'equivalent practical experience' as an alternative, so the degree requirement is set to None per extraction rules.
GM states it does not provide immigration sponsorship for this role.
Read the full posting
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