Senior ServiceNow Platform Engineer at Truist
Wilson, NC
$120,000–$150,000from the description
Aug 6, 2026
Wilson, NC
Sep 25, 2026
What this job asks for AI summary
A senior individual-contributor role at Truist Financial responsible for engineering, administering, and continuously improving the enterprise ServiceNow platform at scale. Day-to-day work spans building CI/CD pipelines and automation solutions, integrating ServiceNow with enterprise systems via REST APIs, responding to incidents, and mentoring junior engineers. The role suits an experienced ServiceNow practitioner comfortable with both hands-on platform development and production operations in a regulated financial-services environment.
Senior level · 7+ years · Charlotte-Concord-Gastonia, NC-SC · Bachelor's required · Full-time
“or” means any one of them counts — you don't need all of them.
Posted 4 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 160 people in the Charlotte-Concord-Gastonia, NC-SC area plausibly meet what this posting asks for (software developers). range 120–200
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $138,909 (middle half $110,048–$168,680). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 7, 2026. It is a model, not a headcount.
Why we read it this way (6)
The required qualifications section gates on a Bachelor's degree and 7+ years of professional software development experience, but lists no specific named technologies as hard requirements — only ServiceNow is clearly central to the role based on the job title and all responsibilities.
All named technologies (Flow Designer, IntegrationHub, ATF, GitLab/GitHub/Azure DevOps, CSA/CAD certifications, ITSM/ITOM/CMDB, AWS/Azure) appear exclusively under the 'Preferred Skills' heading and are therefore marked preferred.
The 5+ years of ServiceNow experience is listed under Preferred Skills, not Required Qualifications; the hard gate is the 7-year overall software development requirement in the Required section.
The salary range ($120K–$150K/year) is disclosed only for Colorado and Virginia work locations; it may not apply to all hub locations.
The posting explicitly states this is an office-centric role (5 days/week in a Truist hub location) with no remote option, and that no work visa sponsorship will be provided.
SOC classification is a close call: the role blends platform engineering/development (15-1252) with significant platform administration and operations (15-1244). The emphasis on building CI/CD pipelines, automation solutions, and integrations tips the balance toward Software Developers.
Read the full posting
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