Desktop Support at Robert Half
Memphis, TN
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Jul 27, 2026
Memphis, TN
Jul 29, 2026
What this job asks for AI summary
A hands-on desktop and production support role covering a 24/7 manufacturing and distribution environment on 3rd-shift weekends (Friday–Sunday nights) in Memphis, TN. The position involves troubleshooting end-user workstations, mobile devices, Zebra printers, RF scan guns, and core infrastructure including Active Directory, Office 365, and network connectivity. Suited to an experienced support technician comfortable working independently during off-hours in a warehouse or production setting.
Mid level · 3+ years · Memphis, TN · Contract
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $91,213 (middle half $78,284–$106,103).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.
Why we read it this way (6)
The posting is placed by Robert Half, a staffing firm, and explicitly excludes C2C and subcontractors — this is a W2 contract/temporary engagement, not a direct hire.
The title alternates between 'Production Support Engineer' and 'Desktop Support Analyst'; the actual day-to-day work is closer to desktop/end-user support (15-1232) than full systems administration (15-1244), but the breadth of infrastructure responsibilities (AD, Group Policy, SCCM, network troubleshooting) tips it toward 15-1244.
ITIL certification is described as 'strongly preferred,' not required — listed as preferred accordingly.
Experience supporting manufacturing/distribution environments is listed as 'preferred' at the end of the requirements block — treated as preferred given the explicit qualifier.
No compensation figures are provided in the posting.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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