Help Desk/Desktop Support Analyst at Robert Half
Seattle, WA
$35/hrfrom the description
Jul 16, 2026
Seattle, WA
Jul 21, 2026
What this job asks for AI summary
A fully remote, long-term contract Service Desk role supporting end users at a Seattle-based real estate company. Day-to-day work centers on troubleshooting Microsoft 365, Windows OS, and Hybrid Exchange environments, as well as supporting SaaS applications, with an anticipated migration to a fully Exchange setup. The role suits an experienced technical support professional comfortable delivering high-touch end-user assistance in a mid-size enterprise setting.
Mid level · Remote · Contract
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 95,000 people nationally plausibly meet what this posting asks for (network and computer systems administrators). range 39,900–142,500
Applicant volume Heavy — This req sits in a large pool with little in its requirements to thin it, and auto-apply tools fire at everything in the occupation. Applying early and leading with the rare skills below is what gets read.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $101,310 (middle half $79,725–$129,425). This posting is about at that midpoint.
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
The pay rate is stated as 'up to $35/hourly' — the $35 figure is treated as both the min and max since no lower bound is given.
The role is a long-term contract placed through Robert Half (a staffing firm); the end client is a real estate company in Seattle, but the caller has confirmed the role is fully remote with a national candidate pool, so no metro is set.
Hybrid Exchange / Exchange support is listed under the Requirements section and is treated as a hard gate; the posting notes an upcoming transition to fully cloud Exchange.
SaaS support experience appears both in Requirements (implicitly, via 'Support SaaS-based applications') and explicitly under the Preferred Background section; it is treated as preferred given the stronger framing of Microsoft 365 and Exchange as the concrete hard gates.
Experience in credit unions or financial services environments is listed as a 'plus' under Preferred Background and is not captured as a skill since it is domain knowledge rather than a named technology.
SOC confidence is Medium: this is a Service Desk / end-user support role, which sits between 15-1244 (Network and Computer Systems Administrators) and 15-1299 (Computer Occupations, All Other); the day-to-day work is primarily operating and supporting existing Microsoft infrastructure rather than building or administering networks.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Caller marked this a fully-remote role — scored against the national candidate pool.
Read the full posting
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