QA / Technical Support Engineer - Payment Systems - TMS at NTT Data Americas, Inc.
Atlanta, GA
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Jul 16, 2026
Atlanta, GA
Jul 21, 2026
What this job asks for AI summary
A QA and technical support role focused on payment terminal solutions, primarily involving troubleshooting hardware and software issues, analyzing trace logs, and supporting the testing, certification, and deployment of payment applications. The work also covers terminal provisioning, OS and application loading, and lifecycle management using terminal management systems. Best suited to candidates with hands-on experience with payment terminals such as Ingenico or Castles Technology devices.
Mid level · National
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (7)
No work location or metro area is specified in the posting; the '#LI-NorthAmerica' tag suggests a US-based role but no city, state, or remote policy is stated.
The role blends QA (testing, validation, certification) with technical support (troubleshooting, deployment, TMS operations), making it a genuine hybrid. 15-1253 (QA Analysts and Testers) was chosen as the primary SOC because testing and certification of payment applications is the first-listed and most prominent responsibility; 15-1299 (Computer Occupations, All Other) is the runner-up given the heavy technical-support and terminal-operations component.
No total years of experience are stated; seniority is assessed as Mid based on the breadth of hands-on skills required (log analysis, TMS, provisioning) without any senior-level scope or leadership expectations.
No compensation range is provided in the posting.
Ingenico is listed as the preferred terminal brand ('preferably Ingenico or Castles Technology') but sits in the Required Skills section, so it is treated as a hard gate on the capability with Castles Technology as an accepted alternative.
'Trace/system log analysis' and 'terminal provisioning' are named as distinct technical capabilities in the Required Skills section and are retained as skills despite being activity-descriptive, because no single canonical tool name covers them in this domain.
Ignored 2 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): trace/system log analysis, terminal provisioning.
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