Myriad360remote

Salary
$105,000–$115,000from the description
Posted
Jul 25, 2026
Location
Last confirmed open
Jul 26, 2026

What this job asks for AI summary

A client-facing consulting role centered on delivering ServiceNow implementations, primarily within ITSM and ITOM environments. Day-to-day work spans requirements gathering, solution design, platform configuration, workshop facilitation, and post-go-live support, alongside pre-sales activities such as scoping and proposal development. Best suited to someone with several years of hands-on ServiceNow experience who is comfortable managing stakeholder relationships and translating business problems into technical solutions.

Mid level · 3+ years · Philadelphia-Camden-Wilmington, PA-NJ-DE-MD · Full-time

Must have (7)
ServiceNowITSMITOMAgileITILServiceNow CSAServiceNow CIS
Nice to have (1)
ServiceNow CAD

Posted 10 times — it's one opening, so apply once.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

What gives you an edge
ITIL2%

Rare in this occupation — lead with these, and say what you built with them.

What won't set you apart
ServiceNow40%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $107,360 (middle half $87,094–$134,351). This posting is about at that midpoint.

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (4)

The salary range ($105,000–$115,000) is explicitly cited as applying to New York City per the NYC Pay Transparency Law; the role is located in Pennsylvania, so actual compensation may differ.

The role is titled 'Engagement Manager' and blends consulting/delivery management with hands-on ServiceNow configuration — it sits between a pure systems analyst (15-1211) and a consulting/project management occupation; 15-1211 was chosen as the closest fit given the emphasis on translating business needs into technical solutions and requirements gathering.

Certifications listed (CSA, CAD, CIS, Sales Accreditations) appear under 'Certifications & Credentials' within the Required Qualifications section. CSA and CIS are treated as hard gates; CAD is listed with 'and/or' phrasing alongside CSA, making it conditionally required — marked preferred to reflect that CSA alone may satisfy the requirement.

Up to 25% travel across the Southeast region is required; candidates must be based in Pennsylvania per the posting.

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