Senior Genesys Cloud Engineer
Techstra Solutions · Pittsburgh, PA
$110,000–$130,000
Jul 5, 2026
Pittsburgh, PA
Jul 21, 2026
What this job asks for AI summary
A senior technical role focused on designing and building complex contact center routing strategies and omnichannel flows on the Genesys Cloud CX platform, primarily for financial services clients. Day-to-day work spans architecting call flows, integrating external systems via REST APIs, managing CI/CD pipelines, and providing technical leadership and mentorship within Agile teams operating across onshore and offshore delivery models.
Senior level · 5+ years · Pittsburgh, PA · Bachelor's required
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 15 people in the Pittsburgh, PA area plausibly meet what this posting asks for (computer occupations, all other). range 5–20
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $105,694 (middle half $77,998–$133,012).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
This role is highly specialized in Genesys Cloud contact center routing and omnichannel flow design — it does not map cleanly to a standard SOC code. 15-1299 (Computer Occupations, All Other) is used as the best fit; 15-1252 (Software Developers) is a plausible alternative given the CI/CD, CX-as-Code, and integration engineering responsibilities.
The posting explicitly notes that no Java development is required, clarifying the role is CX/routing architecture rather than general software development.
Genesys Cloud Certification is listed as 'highly preferred' rather than required.
Relocation assistance to Pittsburgh, PA is offered; the role appears to be on-site or hybrid given the specific location and onshore/offshore delivery model framing.
No compensation figures are provided in the posting.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Genesys Cloud Data Actions.
Read the full posting
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