Austin, TX

Salary
Posted
Jul 21, 2026
Location
Austin, TX
Last confirmed open
Jul 23, 2026

What this job asks for AI summary

This role centers on building and running an AI-augmented internal technology platform for a global software company. Day-to-day work spans engineering AI agents and workflow automations, administering the full Atlassian Cloud suite (with Jira Service Management as a core platform), and integrating enterprise tools such as identity providers, HR systems, and collaboration platforms. It suits an experienced platform engineer who combines hands-on AI systems work with deep ITSM administration and a strong automation mindset.

Senior level · 5+ years · Austin, TX · Full-time

Must have (8)
Claude/AnthropicMCP (Model Context Protocol)RovoJira Software · 5+ yrsConfluence · 5+ yrsREST APIsWebhooksJSON
Nice to have (11)
Python, Groovy or JavaScriptOkta or JumpcloudSlackZoomNetSuiteBambooHRSalesforceJSM Assets or Servicenow CmdbBitbucketTrelloLoom

“or” means any one of them counts — you don't need all of them.

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

Roughly 35 people in the Austin, TX area plausibly meet what this posting asks for (computer occupations, all other). range 10–50

Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.

What gives you an edge
MCP (Model Context Protocol)2%

Rare in this occupation — lead with these, and say what you built with them.

What the occupation pays Median $132,317 (middle half $83,374–$165,481).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (9)

This role is a genuine hybrid that is difficult to classify cleanly: it combines AI agent engineering (building Claude MCP integrations, Rovo agents, connectors), ITSM/Atlassian platform administration, and enterprise integration architecture. No single SOC code covers this blend well. 15-1299 (Computer Occupations, All Other) is used as the best fit; 15-1244 (Network and Computer Systems Administrators) is the runner-up given the ITSM/platform-ops footprint, though the AI engineering emphasis pushes against it.

The role is posted for Austin, TX with a mandatory in-office anchor schedule (Mon/Tue/Thu). The posting also mentions global hubs (Bochum, Dubai, Geneva, London, Singapore, Tokyo, Washington D.C.) but does not specify which hub this particular opening is for — Austin is inferred from the in-office culture language and the US context of the posting.

The 5-year minimum is derived from the explicit '5+ years hands-on administration' requirement for the Atlassian platform; no broader role-level experience floor is stated.

Scripting experience in Python, Groovy, or JavaScript is described as 'a strong plus' — listed under the Automation & Integration section with qualifying language, so treated as preferred. The three are presented as interchangeable options.

Enterprise tool breadth (Okta/JumpCloud, Slack, Zoom, NetSuite, BambooHR, Salesforce) is explicitly framed as 'a strong differentiator' with the caveat that deep expertise in all is not required — treated as preferred.

Atlassian certifications (ACP-620, ACP-120, ACP-420) are listed as 'highly valued' / 'Plus' — preferred, not required.

CMDB/Asset management experience is listed in the qualifications section but framed with 'or equivalent' and no firm gating language, so treated as preferred.

No compensation range is disclosed in the posting.

Ignored 2 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): Jira Service Management, Atlassian Automation.

Read the full posting

The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.

Apply

Apply on employer site ↗