Internship -Technical Software Support Team (part-time) at PCS Software, Inc.
Houston, TX
$41,600
Jul 27, 2026
Houston, TX
Jul 29, 2026
What this job asks for AI summary
A part-time internship (20–25 hours/week) on a software technical support team for a Houston-based transportation management software company. The intern handles Level 1 and Level 2 help desk tickets via phone, email, and chat using Salesforce, troubleshoots end-user issues with a proprietary platform, and assists with remote end-user training. The role suits a junior/senior college student in a CS, MIS, CIS, or Computer Engineering program who can commute to west Houston on Wednesdays and Thursdays.
Junior level · Houston-The Woodlands-Sugar Land, TX · Internship
Long application — this platform typically asks you to create an account and re-enter your work history.
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 110 people in the Houston-The Woodlands-Sugar Land, TX area plausibly meet what this posting asks for (computer systems analysts). range 85–150
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Rare in this occupation — lead with these, and say what you built with them.
What the occupation pays Median $115,935 (middle half $89,485–$139,502).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.
Why we read it this way (7)
The role is a part-time student internship, not a full-time position; candidates must be actively enrolled in a bachelor's or master's program in their junior or senior year.
No compensation figures are stated in the posting.
SOC classification is a judgement call: the role is primarily help-desk/technical support rather than systems analysis or software development. 15-1211 (Computer Systems Analysts) is the closest available code for a technical support analyst function; 15-1299 (Computer Occupations, All Other) is a reasonable alternative.
.NET (C#, VB.NET, ASP.NET) experience is listed under the requirements section but explicitly marked 'preferred,' so it is treated as preferred rather than a hard gate.
The posting is hybrid (Wednesday and Thursday on-site in west Houston; other days remote), but because on-site attendance is mandatory multiple days per week, the role is not classified as fully remote.
Work authorization sponsorship is explicitly excluded; candidates must already hold long-term US work authorization.
Posting is for a internship engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.