ServiceNow CSM at Virtusa
—
Jun 28, 2026
—
Jul 20, 2026
What this job asks for AI summary
A senior-level architecture role centered on ServiceNow's IT Operations Management suite, with day-to-day ownership of Discovery, Service Mapping, and Event Management. The work involves designing and governing CMDB data quality under CSDM standards, configuring MID Server clusters across hybrid cloud and on-premises environments, and leading integrations with third-party monitoring tools. It suits a deeply experienced ServiceNow practitioner with a strong ITOM background and relevant certifications.
Senior level · 10+ years · National · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $116,580 (middle half $79,370–$157,500).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (9)
This role is based in Chennai, India (IN-TN-Chennai) — US compensation benchmarks do not apply.
The 10+ years overall and 5+ years ITOM-specific experience requirements are stated in the Required Skills section; the overall years minimum is set to 10 (the role-level gate).
CIS-Discovery is explicitly marked 'Mandatory' in the posting and is treated as a hard gate. CIS-Event Management and CIS-Service Mapping are 'Strongly Preferred' — listed as preferred accordingly.
CTA/CMA certifications are described as 'a significant plus' — listed as preferred.
PowerShell and Shell scripting are presented as interchangeable options ('PowerShell/Shell scripting') for the same requirement.
AWS, Azure, and GCP appear together as the hybrid cloud environments targeted by Discovery; they are treated as a single requirement with alternatives since the role gates on cloud platform coverage broadly.
SOC code 15-1299 (Computer Occupations, All Other) is used because this is a platform-architect role centered on ServiceNow configuration, governance, and integration — not primarily software development (15-1252) or pure systems analysis (15-1211). 15-1211 is noted as a plausible runner-up.
Ignored 2 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): ServiceNow Event Management, CIS-Event Management.
This role's work location reads as outside the US — the candidate pool, comp, and contention benchmarks here are US-only (BLS employment, Adzuna/USAJOBS demand, and certified H-1B wages), so treat them as a rough US reference, not a local market.
Read the full posting
The employer publishes the full description on their own site — read it there ↗. Or sign in to read it here — it's free, and it also lets you track this application.