USAN · Norcross, GA

Salary
Posted
Jul 19, 2026
Location
Norcross, GA
Last confirmed open
Jul 20, 2026

What this job asks for AI summary

An entry-level quality assurance role focused on testing and validating IVR call flows, web-based customer portals, agent desktop and mobile applications, and customer engagement software across multiple release cycles. The work involves writing and executing test cases, reporting defects, and collaborating with developers and business analysts to improve software quality. Spanish fluency is required alongside a technical degree and up to two years of relevant experience.

Junior level · 1+ years · Atlanta-Sandy Springs-Alpharetta, GA · Bachelor's required · Full-time

Must have (5)
HTMLCSSJavaScriptSencha ExtJSMicrosoft Office 365
Nice to have (2)
IVRSDLC

We read this from the posting text with AI. Skim the description below before ruling yourself out.

How this req sits in the market our data

Roughly 410 people in the Atlanta-Sandy Springs-Alpharetta, GA area plausibly meet what this posting asks for (software quality assurance analysts and testers). range 150–540

Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.

What won't set you apart
JavaScript62%HTML55%CSS53%

Most people in this occupation already list these. Still required — just not what gets you shortlisted.

What the occupation pays Median $108,127 (middle half $84,672–$129,404).

Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.

Why we read it this way (6)

The posting explicitly frames this as an 'entry-level / junior position' with 1–2 years of experience, consistent with a Junior seniority classification.

HTML, HTML5, CSS, JavaScript, and Sencha ExtJS appear in the 'Duties' section as technologies the candidate will test against, not in a formal 'Required Skills' block. However, they are presented as direct job responsibilities (testing web-based applications that utilize these technologies), making them functional hard requirements for the role.

IVR experience and SDLC background are listed under 'Preferred Qualifications' and are therefore marked as preferred.

Spanish fluency is listed as a hard requirement ('Must be Fluent in Spanish') but is a language/soft skill rather than a named technology or tool, so it is not captured in the skills list. Hiring managers should note this is a firm gate.

No compensation figures were provided in the posting.

The role is based in Norcross, GA (Atlanta metro); no remote option is mentioned.

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