Senior Azure Customer Engineer (ACE) at Microsoft
Redmond, WA
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Aug 10, 2026
Redmond, WA
Sep 24, 2026
What this job asks for AI summary
This role sits at the intersection of cloud architecture advisory, incident management, and platform improvement for Microsoft Azure's strategic enterprise customers. The person in this position assesses customer workload health, leads crisis response and resiliency lifecycle management, and translates operational pain points into durable platform-level enhancements. It suits a technically grounded professional with strong cross-organizational influence skills and experience in cloud or customer experience engineering.
Senior level · 4+ years · Bachelor's required · Full-time
Posted 2 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
What the occupation pays Median $108,178 (middle half $84,682–$137,059).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Aug 12, 2026. It is a model, not a headcount.
Why we read it this way (5)
The posting names very few concrete technologies — Azure is the only specific platform mentioned. 'Cloud architecture' is included as a required skill because the role explicitly gates on assessing and advising on customer architectures, but the posting names no specific tools, frameworks, or languages beyond Azure itself.
The SOC classification is uncertain. The role blends systems analysis, cloud advisory, technical program management, and customer success functions. 15-1211 (Computer Systems Analysts) is the closest fit given the architecture assessment and gap-analysis work, but 15-1244 is a plausible alternative given the operational/resiliency focus.
The posting presents two experience tiers: a minimum of a Bachelor's degree plus 4+ years (the hard gate), and a preferred profile of a Master's plus 6+ years or a Bachelor's plus 8+ years. The overall years minimum is set to 4 (the minimum gate); the preferred 6–8 year profiles are not hard requirements.
The citizenship/export-control clause requires candidates to demonstrate US citizenship, permanent residency, or other protected status — this is not a security clearance requirement but is a notable hiring constraint.
Ignored 1 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): cloud architecture.
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