Software Support Specialist at Tyler Technologies
Lakewood
—
Jul 28, 2026
Lakewood
Jul 29, 2026
What this job asks for AI summary
A client-facing software support role at Tyler Technologies, responsible for diagnosing and resolving easy-to-moderate software issues via phone, email, and web channels. The specialist analyzes data, performs QA testing on software upgrades, documents support processes, and contributes to an internal knowledge base. Suits someone with a background in systems support or software environments who is comfortable with databases and web technologies.
Mid level · 1+ years · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (5)
The degree requirement is a Bachelor's in a related field 'or equivalent experience,' so no hard degree gate applies.
The 12-month minimum experience is stated as being in an 'Associate Software Support Specialist' role or equivalent — mapped to total experience of 1 year.
.NET, HTML, XSL, and XML are listed as 'preferred' in the qualifications section.
Knowledge of software development tools is noted as 'a plus' in the posting and was omitted as it names no specific tool.
The role blends client support/systems analysis with QA testing duties; 15-1253 is noted as a plausible alternative given the explicit QA testing responsibilities.
Read the full posting
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