Deskside Support at City IT
Port St. Lucie, FL
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Jul 22, 2026
Port St. Lucie, FL
Jul 23, 2026
What this job asks for AI summary
A first-line IT support role at an electrical wholesale company, handling inbound technical requests from internal staff via phone and in person. Day-to-day work involves logging tickets, diagnosing hardware, software, and network issues, resolving known problems, and escalating more complex cases to Level 2. Suits someone with at least two years of hands-on technical support experience and strong communication skills.
Junior level · 2+ years · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
What the occupation pays Median $101,310 (middle half $79,725–$129,425).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
No work location or metro area is specified in the posting beyond a reference to traveling to 'Headquarters' for meetings and trainings — CBSA is left blank.
The role is a Level 1 deskside/help-desk support position: it primarily operates and maintains end-user environments (ticket intake, onsite support, hardware/software/network troubleshooting, escalation) rather than building software or administering infrastructure at scale. 15-1244 is the closest fit; 15-1299 is noted as a runner-up given the help-desk/deskside nature.
The only concrete technologies named are MS Office (Word and Excel), listed under Competencies. Hardware, software, and network troubleshooting are listed as required skills but name no specific tools or platforms.
No compensation figures are provided in the posting.
A high school diploma or equivalent is the stated minimum education requirement; no degree is hard-required.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): hardware troubleshooting, software troubleshooting, network troubleshooting.
Read the full posting
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