Director, Product Manager- Agentic AI Platform at ServiceNow
Santa Clara, CA
$221,200–$387,100from the description
Jul 15, 2026
Santa Clara, CA
Jul 21, 2026
What this job asks for AI summary
A director-level product management role focused on building and scaling an early-stage autonomous AI agent platform for enterprise use. The work centers on defining the product roadmap for agentic capabilities — including orchestration, memory management, and governance — while hands-on prototyping and collaborating closely with engineering. Suited to a technically deep PM with recent experience shipping agentic AI products in complex, ambiguous environments.
Principal level · 8+ years · Remote · Full-time
Posted 6 times — it's one opening, so apply once.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
Why we read it this way (9)
SOC classification is a judgement call: this is a Director of Product Management role, which maps most naturally to 11-3021 (Computer and Information Systems Managers) given the leadership, roadmap ownership, and cross-team alignment responsibilities. However, the JD heavily emphasizes hands-on technical building, prototyping, and individual-contributor-style depth, making 15-1299 a plausible runner-up.
Seniority is set to Principal despite the 'Director' title not mapping to that band by name: the role carries org-wide platform vision, executive-level influence, and frontier AI strategy authority — well above a typical Senior or Staff scope. The 8-10+ years requirement alone would suggest Senior, but the actual scope (defining platform primitives across the AI portfolio, influencing VPs and executive teams, 0→1 platform leadership) supports Principal.
The JD states 'minimum 8 years' and '8-10+ years' for PM experience; the overall years minimum is set to 8 (the stated minimum).
'Recent hands-on experience shipping agentic products in the last 12–18 months' is treated as a hard gate on agentic AI experience, even though no specific year count is attached to the skill itself.
All 'Nice to have' section items (multi-agent systems, LLM fine-tuning, prompt engineering, open-source frameworks, RPA, enterprise workflow automation, governance/compliance familiarity, frontier AI provider experience) are marked preferred.
ServiceNow platform familiarity is not explicitly required but appears throughout the JD as context for the role's environment; marked preferred.
Compensation range of $221,200–$387,100/year is stated explicitly; equity and variable compensation are also mentioned but not quantified.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): LLM orchestration, product management, 0-to-1 product development.
Caller marked this a fully-remote role — scored against the national candidate pool.
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