Networking ServiceNow Analyst
COOLSOFT · Atlanta, GA
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Jul 20, 2026
Atlanta, GA
Jul 21, 2026
What this job asks for AI summary
A contract business analyst role focused on telecommunications and network services for a state agency client in Atlanta. Day-to-day work spans process documentation, inventory and billing reconciliation against vendor invoices, building dashboards and operational reports, and managing quality assurance and issue tracking. The role suits an experienced analyst with a background in IT service management, networking, and ServiceNow who is comfortable bridging business operations, vendors, and technical teams.
Mid level · 5+ years · Atlanta-Sandy Springs-Alpharetta, GA · Bachelor's required · Contract
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 760 people in the Atlanta-Sandy Springs-Alpharetta, GA area plausibly meet what this posting asks for (computer systems analysts). range 220–1,150
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $121,709 (middle half $87,687–$140,258).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (8)
Compensation is listed as 'DOE' (Depends on Experience) — no numeric figures were provided.
The contract runs approximately 11 months (8/10/2026 – 6/30/2027) for the Georgia DBHDD OITSD client.
The posting requires candidates to be LOCAL to Metro Atlanta; the work arrangement is Hybrid (not fully remote).
The title in the posting is 'Analyst' / 'Service Delivery Business Analyst' with no explicit seniority level; the 5+ years requirement and scope of responsibilities support a Mid-level classification.
SOC 15-1211 (Computer Systems Analysts) was chosen because the role is primarily business/systems analysis for IT service delivery and telecommunications operations. 15-1299 is noted as an alternative given the strong operational and networking governance focus.
Several skills listed in the posting (e.g., 'Information Systems', 'Information Technology', 'Business Analysis', 'Networking') are domain areas or generic concepts rather than named tools; only concrete named technologies and tools were captured in the skills list.
Ignored 3 non-technology phrase(s) as skills (responsibilities/concepts, not named tools): asset management, vendor billing analysis, process documentation.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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