AI Platform Delivery Analyst at Fiserv
Alpharetta, GA
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Jul 27, 2026
Alpharetta, GA
Jul 29, 2026
What this job asks for AI summary
This role supports the design and delivery of AI-powered customer experience solutions, primarily centered on IVR platforms and enterprise integrations at a large fintech company. Day-to-day work spans technical project management, translating business requirements into functional and technical specifications, building AI agents, and producing operational insights from data. It suits someone who bridges software delivery, AI/NLP implementation, and cross-functional stakeholder coordination in an on-site enterprise environment.
Senior level · 5+ years · Full-time
“or” means any one of them counts — you don't need all of them.
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Rare in this occupation — lead with these, and say what you built with them.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $108,178 (middle half $84,682–$137,059).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 29, 2026. It is a model, not a headcount.
Why we read it this way (5)
No work location or metro is specified in the posting beyond a list of states where the role CANNOT be performed (Colorado, California, DC, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, and Washington). The CBSA and state fields have been left blank accordingly.
The role blends systems analysis (requirements gathering, functional specs, Agile delivery coordination) with hands-on development (building AI agents, IVR applications, cloud integrations), making the SOC classification genuinely ambiguous between 15-1211 Computer Systems Analysts and 15-1252 Software Developers. The breadth of delivery coordination and requirements translation work tips the primary classification toward 15-1211.
Genesys and SQL appear in the narrative describing day-to-day work rather than in a dedicated requirements section, but the overall framing of the 'What you will do' section describes core responsibilities, so they are treated as required skills.
The posting explicitly states no salary range is provided and warns that any figures on external job boards are third-party estimates.
US work authorization without sponsorship is a hard gate; candidates on temporary visas (F-1, H-1B, TN, etc.) are explicitly excluded.
Read the full posting
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