Help Desk/Desktop Support Analyst at Robert Half
Los Angeles, CA
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Jul 22, 2026
Los Angeles, CA
Jul 23, 2026
What this job asks for AI summary
A hands-on desktop and help desk support role focused on resolving day-to-day technical issues for end users in a retail environment. The work covers Windows 10 troubleshooting, endpoint management via Intune, point-of-sale hardware and software support, network infrastructure involving Meraki and Cisco equipment, and ticket management in ServiceNow. Suits someone with broad enterprise desktop support experience and familiarity with retail technology.
Mid level · Los Angeles-Long Beach-Anaheim, CA · Contract
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Roughly 1,050 people in the Los Angeles-Long Beach-Anaheim, CA area plausibly meet what this posting asks for (network and computer systems administrators). range 300–1,550
Applicant volume Moderate — A normal amount of company. The rare requirements below are what will separate a shortlisted application from the rest.
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $108,627 (middle half $88,065–$134,177).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (6)
The role is a long-term contract position placed through Robert Half; no compensation range is advertised.
SOC classification is a judgement call: the role is primarily hands-on desktop/help-desk support with networking and endpoint management tasks, which fits 15-1244 (Network and Computer Systems Administrators) better than a pure analyst role, but 15-1211 (Computer Systems Analysts) is a plausible runner-up given the ITSM and process-improvement elements.
Cisco is listed in the requirements alongside Meraki (access points and switches); emitted as a separate skill since both are named as distinct infrastructure components.
LogMeIn, Brink POS, and Ingenico appear in the Responsibilities section rather than the Requirements block, so they are marked preferred.
No overall years-of-experience figure is stated in the posting.
Posting is for a contract engagement — the market benchmarks below price full-time roles, so read the comp comparison with that in mind.
Read the full posting
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