ServiceNow Analyst
DMI · Atlanta, GA
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Jul 7, 2026
Atlanta, GA
Jul 21, 2026
What this job asks for AI summary
A hands-on ServiceNow administration and configuration role supporting enterprise IT service management for a federal program. Day-to-day work covers managing ITSM modules such as Incident, Change, and Service Catalog, building workflows, reports, and dashboards, and driving automation and continuous improvement. The role suits an experienced ServiceNow professional holding CSA and CIS certifications with a background supporting federal agencies and a solid grounding in ITIL practices.
Senior level · 5+ years · Atlanta-Sandy Springs-Alpharetta, GA · Full-time
We read this from the posting text with AI. Skim the description below before ruling yourself out.
How this req sits in the market our data
Most people in this occupation already list these. Still required — just not what gets you shortlisted.
What the occupation pays Median $121,709 (middle half $87,687–$140,258).
Estimated from BLS employment for this occupation and area, per-skill prevalence across our listing corpus, and published wage benchmarks — as of Jul 28, 2026. It is a model, not a headcount.
Why we read it this way (5)
The role is titled 'ServiceNow Analyst' with no level modifier, so advertised seniority is Unspecified; however, the 5+ years of enterprise ServiceNow experience and dual certifications required support a Senior classification.
The posting lists 'Experience supporting HHS or other Federal agencies' under the 'Required Skills & Certifications' heading, but this reads more as a strong preference tied to the specific program context than a hard technical gate — it is displayed as required per section placement, but hiring managers should note it may be waived for otherwise qualified candidates.
US citizenship is required ('Must be a U.S. Citizen'), and applicants may be subject to a government security investigation; however, no specific clearance level is stated as a hard gate, so clearance is marked None.
No compensation range is provided in the posting.
The role is listed as on-site in Atlanta, GA with no remote option mentioned.
Read the full posting
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